Question 1

How do I place an order?

Accepted Answer

Simply browse the site, select your items, add them to your cart, and proceed to checkout. We accept secure payments through Wix Payments, PayPal, and major credit cards.

Question 2

How long will my order take to ship?

Accepted Answer

Orders are processed within 2-5 business days. Shipping times vary based on location, but you’ll receive a tracking link as soon as your order ships.

Question 3

Do you ship internationally?

Accepted Answer

Yes. Shipping rates and delivery times will be calculated at checkout. Customs fees or import duties are the responsibility of the buyer.

Question 4

Can I return a product?

Accepted Answer

At Slay House, every drop is exclusive which means all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.

Question 5

How often do you release new drops?

Accepted Answer

We release new collections on a limited schedule — follow us on Instagram and sign up for our email list so you never miss a launch.

Question 6

Are your products unisex?

Accepted Answer

Yes. Our styles are designed for everyone. Check product descriptions for sizing details to find your best fit.

Question 7

How can I contact customer support?

Accepted Answer

Email us at Slayhoue313@gmail.com . We aim to respond within 24–48 business hours.

Slay House

FAQ

Frequently asked questions